ITS60 RFQ for Saas Customer Support System

Office of the Inspector General, MA IT / Technology Open

Closing: August 24, 2026

Scope

Please email quotes and inquiries to rfr.responses@mass.gov. Review RFQ document for scope and timeline The OIG seeks a qualified vendor to provide a web-based Software as a Service (SaaS) customer service and ticketing solution to support public facing inquiries directed to the Learning & Development (L&D) Division.

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