27SEPRLS3 | Problem Resolution System Complaint Resolution Assistance | RFR

Department of Elementary and Secondary Education, MA Other / General Procurement Open

Closing: September 24, 2026

Scope

The Department of Elementary and Secondary Education (DESE) is seeking to hire a vendor (the Vendor) that can provide temporary support to the Problem Resolution System Office (PRS) by investigating state complaints received by PRS from intake to resolution on behalf of and under the oversight of DESE.

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